Privacy policy

Last Updated: 15 January 2026
LELOBAZAR is committed to protecting your privacy. This Privacy Policy explains how LELOBAZAR collects, uses, stores, and protects your personal information when you visit or shop on this website (www.lelobazar.com). By using the Site, you consent to the practices described in this policy.

1. Information LELOBAZAR Collects
a) Information you provide directly:
Name, email address, phone number, shipping/billing address
Payment information (processed securely via third-party payment gateways — LELOBAZAR does not store card/banking details)
Account login credentials, if you create an account
Order history, wishlist items, and customer support communications
b) Information collected automatically:
IP address, browser type, device information, and operating system
Pages visited, time spent on Site, referring website, and click behavior
Location data (approximate, based on IP address)
c) Information from third parties:
Information from payment processors, delivery partners, or marketing platforms (e.g., Meta, Google) where applicable

2. How LELOBAZAR Uses This Information
LELOBAZAR uses collected information to:
Process and fulfill orders, including shipping and payment processing
Communicate regarding orders, offers, and customer support
Improve the Site, products, and customer experience
Send promotional emails/SMS/WhatsApp messages (customers may opt out anytime)
Detect and prevent fraud, unauthorized transactions, or misuse of the Site
Comply with legal obligations under Indian law

3. Cookies and Tracking Technologies
This Site uses cookies and similar technologies to remember preferences, maintain the cart, and analyze site traffic
Cookies may be set by LELOBAZAR (first-party) or by third-party services (e.g., Google Analytics, Meta Pixel) for analytics and advertising purposes
Cookies can be disabled through browser settings; however, this may affect Site functionality (e.g., cart persistence, login)

4. Third-Party Services
LELOBAZAR may share information with trusted third parties strictly to operate the business, including:
Payment gateways (e.g., Razorpay, PayU, Stripe) to process transactions securely
Shipping and logistics partners (e.g., Shiprocket, Delhivery, courier services) to deliver orders
Marketing and analytics platforms (e.g., Google Analytics, Meta/Facebook) to understand Site usage and run advertising campaigns
IT and hosting providers (e.g., Shopify) who help operate the Site
LELOBAZAR does not sell personal information to third parties. Third parties are contractually obligated to use data only for the purposes specified.

5. Data Security
LELOBAZAR implements industry-standard security measures, including SSL encryption, to protect personal information during transmission
Payment information is processed through PCI-DSS compliant gateways; full card details are not stored on LELOBAZAR's servers
Despite these measures, no method of transmission over the internet is 100% secure, and absolute security cannot be guaranteed

6. Data Retention
LELOBAZAR retains personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations (such as tax and accounting requirements under Indian law), resolve disputes, and enforce agreements.

7. Customer Rights
Customers have the right to:
Access the personal information LELOBAZAR holds about them
Correct inaccurate or incomplete information
Request deletion of personal data, subject to legal/regulatory retention requirements
Withdraw consent for marketing communications at any time
Lodge a complaint if data has been mishandled
To exercise any of these rights, contact Lelobazaroffice@gmail.com. LELOBAZAR will respond within a reasonable timeframe as required under applicable Indian law, including the Digital Personal Data Protection Act, 2023.

8. Children's Privacy
This Site is not intended for children under 18. LELOBAZAR does not knowingly collect personal information from minors without parental/guardian consent.

9. Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in practices or legal requirements. Changes will be posted on this page with a revised "Last Updated" date. Continued use of the Site after changes constitutes acceptance of the updated policy.

10. Governing Law
This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

11. Contact LELOBAZAR
For questions, concerns, or requests regarding this Privacy Policy or personal data:
LELOBAZAR
Email: lelobazaroffice@gmail.com
Business Address: GUWAHATI,INDIA