Last Updated: 07 December 2019
Welcome to LELOBAZAR. These Terms of Service ("Terms") govern your access to and use of [www.lelobazar.com] (the "Site") and any purchases made through it. By accessing our Site or placing an order, you agree to be bound by these Terms. Please read them carefully.
1. Account Terms
You must be at least 18 years old, or have parental/guardian consent, to create an account or make a purchase
You are responsible for maintaining the confidentiality of your account login information and for all activities under your account
You agree to provide accurate, current, and complete information during registration and checkout
LELOBAZAR reserves the right to suspend or terminate accounts found engaging in fraudulent, abusive, or unlawful activity
2. Pricing and Payment
All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as indicated at checkout
We reserve the right to change prices at any time without prior notice; the price charged will be the price displayed at the time of order confirmation
Payments are processed through secure third-party payment gateways. We do not store your card or banking details
In case of payment failure post-deduction, the amount is typically reversed within [BUSINESS DAYS] as per your bank's policy
We reserve the right to refuse or cancel any order suspected of fraud or unauthorized payment
3. Product Descriptions
We strive to display product details, images, and pricing as accurately as possible; however, slight variations in color, packaging, or specifications may occur due to manufacturer updates or display/screen differences
We do not warrant that product descriptions or other content are error-free, complete, or current
In case of a factual error in pricing or description, LELOBAZAR reserves the right to correct it and, where applicable, cancel affected orders with a full refund
4. Order Acceptance
Your order constitutes an offer to purchase; acceptance occurs only when we send an order confirmation email/SMS
We reserve the right to refuse or cancel any order for reasons including but not limited to: product unavailability, pricing errors, suspected fraud, or issues identified by our verification team
If your order is cancelled after payment, a full refund will be processed within [REFUND PROCESSING TIME]
5. Shipping and Delivery
Estimated delivery timeframes are provided at checkout and in our Shipping Policy, but are not guaranteed and may vary due to courier delays, weather, or unforeseen circumstances
Risk of loss and title for products pass to you upon delivery to the shipping carrier
Please refer to our full Shipping Policy for detailed timeframes, costs, and procedures
6. Returns and Refunds
Returns, exchanges, and refunds are governed by our Return & Refund Policy, available on our Site
Products must meet the eligibility criteria outlined in that policy to qualify for a return or refund
LELOBAZAR reserves the right to deny a return that does not meet stated conditions
7. Prohibited Uses
You agree not to use the Site to:
Violate any applicable Indian law or regulation
Transmit any harmful, threatening, abusive, or unlawful content
Attempt unauthorized access to our systems, servers, or user data
Engage in fraudulent transactions, chargebacks, or payment abuse
Scrape, copy, or resell our content or product listings without written permission
Impersonate any person or entity or misrepresent your affiliation
Violation of this section may result in immediate account termination and, where applicable, legal action.
8. Limitation of Liability
To the maximum extent permitted under Indian law, LELOBAZAR shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased
Our total liability for any claim arising from your order shall not exceed the amount paid by you for that specific order
We do not guarantee uninterrupted or error-free access to the Site and are not liable for losses arising from technical issues, third-party service failures, or events beyond our reasonable control (force majeure)
9. Intellectual Property
All content on this Site, including logos, product images, text, and design, is the property of LELOBAZAR and protected under Indian copyright and trademark law. Unauthorized use is prohibited.
10. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [CITY, STATE], India. This policy is also intended to comply with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000.
11. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Site after changes constitutes acceptance of the revised Terms.
12. Contact Us
For any questions regarding these Terms, please contact us at:
Email: Lelobazar2009@gmail.com
